Software Maintenance

Updated: March 7, 2016

All over the world, companies are grappling with issues in relation to the rapidly changing technology, soaring operational costs and customer expectations. The exponential demand for internet-based devices and sophisticated technology products is making it difficult for them to provide customer-focused, world-class services and so they are focusing on improving and innovating their support processes to build much needed competitive differentiation. Beno Support services helps bring in this differentiation through world-class product support services, and swift trouble-shooting and problem resolution, helping them enhance their service levels and drive customer satisfaction.

We offer you the best remote assistance services for computers and peripherals. With a large number of expert technicians at your service, you get the best assistance for your computer. We help you in optimizing your computer for the best performance. With the improvements in performance, you will find your computer to be a lot faster than before. We believe in complete satisfaction of the customer with our remote assistance services. Governed by next-generation BPO tenets, Beno Support product services help propel a customer’s experience through scalable, technology-enabled support via an integrated global delivery Model.

Beno Support services is a leader in providing these services through its patented platforms and tools, and offers predictive and proactive ticket resolution while driving process innovation. Beno Support product help services leverage multiple channels voice, e-mail, chat, and web-based support to deliver an integrated, “round-the-clock” service experience.

The assistance services we provide include:

  • Round the clock Customer Issues Help-desk
  • Complaint Handling and Dispute Resolution
  • Software Update
  • PC performance and optimization
  • Installation/Configuration Help
  • Product Registration/Activation
  • Remote Diagnostic Services
  • Set-up and Configuration
  • Product Testing, Bug Fixing, and patch Management
  • Service pack and Database Upgrades
  • Application specific assistance
  • System Management
  • Expert remote assistance available 24/7/365
  • Email client setup and configuration assistance
  • Printer configuration and troubleshooting

You no longer have to worry about your computer problems; let us worry for you. We’ll fix your issue remotely (with your permission, of course), instantly and securely to get you back up and running in no time. Get a thorough analysis of your computer – optimize speed, performance and fix any performance problems.

Contact us today let us help you fix that computer problem!!