Careers

Openings updated on: June 13, 2016

For any query related to openings, call HR department at: 0120-4911206 or email at: hr@benosupport.com

Profile : Sales Trainer
Experience : 4-6 Years

Job Description:

  • Prepares new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation drive-along with senior representatives.
  • Determines training needs by traveling with sales representatives; observing sales encounters; studying sales results reports; conferring with sales managers.
  • Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
  • Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
  • Supports training financial objectives by recommending budget items; controlling costs.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Accomplishes sales training and organization mission by completing related results as needed.
Salary : Best in Industry
Requirement : ASAP

Profile : Virus Signature
Experience : 2-4 Years

Job Description : Accomplishes development in Virus signature.
Should be well versed with virus signature tool.
Should be well aware about malware, Virus & should have good experience in maintaining a database for virus on daily basis.

Salary : Best in Industry
Requirement : ASAP

Profile : Team Leader – Debt Consolidation
Experience : 3-6 Years

    Principal Duties and Responsibilities:

  • Effectively interact with team members that have diverse backgrounds and temperaments, while demonstrating a genuine interest in team members, maintaining open lines of communication with team members and being an advocate for team members.
  • Coach team members on their performance on a regular basis, and write and deliver bi-annual performance appraisal.
  • Communicate positive as well as negative feedback, adapting coaching styles depending on the situation and audience, providing feedback that is specific and constructive and encouraging all team members in incremental performance improvement.
  • Consistently monitor team to proactively identify potential problems and with guidance ensures appropriate parties are engaged through to resolution.
  • Develop relationships within the supporting business units to help resolve issues related to team members (e.g., Human Resources, WFM, Quality, etc.).
  • Through coaching, ensures Agent metrics are achieved, i.e., PTV, Schedule Adherence, Attendance.
  • Able to take end-to-end ownership of employee issues that require liaison with others. Use and promote Company recognition programs and understands the direct correlation between recognition and retention.
  • Meet or exceed all deadlines for reporting.
  • Demonstrate skills at analyzing trends and assist in creating action plans that determine a solution.
  • Demonstrate teamwork by supporting and assisting other Team Leaders as necessary. Demonstrate the culture through both behavior and attitude.
  • Effectively use business standard oral and written communication skills on a daily basis. Using developed communication skills participate in recruiting efforts, attend calibration sessions, participate in conference calls, etc.
  • Demonstrate flexibility by working varying shifts and responding to unanticipated events. Oversee transportation issues where present.
  • Maintain phone skills while applying knowledge to day-to-day project experiences. Responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization policies and applicable legal requirements.
Salary : Best in Industry
Requirement : ASAP

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